E.J. McQuigge Lodge is committed to promoting a culture of safety in which health care providers can readily report harm, close calls and hazards so that the organization can learn and work to improve the safety of resident care.
It is our policy to ensure there is a reporting system for actual and potential adverse events, including appropriate follow-up.
E.J. McQuigge Lodge promotes a high quality of worklife that supports the safe delivery of care through education and our preventative maintenance program.
E.J. McQuigge Lodge will ensure our organization monitors and improves resident safety on an ongoing basis by preventing and managing sentinel events, adverse events and near misses.
To ensure the communication of E.J. McQuigge Lodge and its health care providers to be open and honest with residents/families when residents have suffered harm or experienced a close call. E.J. McQuigge Lodge recognizes the rights of residents to information when they have suffered harm. We recognize the importance of disclosure in maintaining and rebuilding trust between residents/families, E.J. McQuigge Lodge and its health care providers when residents have suffered harm or experienced close calls. We recognize that the disclosure process must be respectful of the situation, support the needs of residents/families and the health care providers involved and adhere to appropriate legislation.