E.J. McQuigge Lodge is committed to open and honest discussions with residents/families when residents have suffered harm. E.J. McQuigge Lodge defines this communication process with residents/families as disclosure.
E.J. McQuigge Lodge is also committed, when it is appropriate, to disclosure when a resident has experienced a close call. In these situations, disclosure is discretionary and based on serving the greatest good for the resident.
To ensure the commitment of E.J. McQuigge Lodge and its health care providers to be open and honest with residents/families when residents have suffered harm or experienced a close call. E.J. McQuigge Lodge recognizes the rights of residents to information when they have suffered harm. We recognize the importance of disclosure in maintaining and rebuilding trust between residents/families, E.J. McQuigge Lodge and its health care providers when residents have suffered harm or experienced close calls. We recognize that the disclosure process must be respectful of the situation, support the needs of residents/families and the health care providers involved and adhere to appropriate legislation.